Who We Serve
At JD Solutions Group, our work is rooted in deep partnerships—with the people, organizations, and leadership teams driving the future of senior living. We serve a range of stakeholders across the industry, offering targeted solutions that align with the real-world challenges faced in today’s fast-paced and evolving senior living business. Whether you’re leading a sales team, overseeing operations, or managing senior housing investments, our programs are designed with your goals in mind.
Senior Living Leadership Teams
Today’s senior living leaders face complex challenges—balancing business goals with the deeply personal needs of aging adults and their families. At JD Solutions Group, we help leadership teams adopt smarter, scalable strategies that build trust, increase occupancy, and grow your bottom line while adopting a more relationship-centered approach. With the right insights and support, your organization can lead with confidence and compassion—and become the community families choose first.
Investment Teams & Industry Stakeholders
We partner with investment groups, ownership entities, and senior housing stakeholders seeking better outcomes for their communities and portfolios. From acquisition asset evaluations to ongoing performance consulting, JD Solutions Group offers a strategic lens on market positioning, owner-operator alignment, and revenue optimization. Our data-driven approach equips investment teams with the insights and roadmaps they need to maximize asset value, improve sales effectiveness, and mitigate risk in a dynamic industry landscape.
The Current State of Senior Living Sales
Recruiting and retaining top sales talent has always been a challenge. Pre-pandemic, senior living sales positions were known for high turnover rates; the difficulty only increased when COVID-19 struck in 2020. At JDSG, our focus has always been on investing in continuing education and performance growth for salespeople with a focus on critical thinking and emotional intelligence. Now, more than ever, there is an opportunity to change the way people think about senior living sales and senior living itself.
15-25
On average, it takes 15-25 touches to convert senior living customers
$431
The average cost for a senior living lead is $431
Aggregated leads services can drive that number to well over $4,000 per lead
8%
The average Inquiry-to-Move-In conversion rate for senior living leads is 8%
This means that 8 out of 10 inquiries have opted not to move forward in the sales process
-41%
Senior living providers saw a 41% decrease in sales inquiries after the COVID-19 outbreak began
Source: Invoca Data
Sales Teams & Senior Living Professionals
Sales in senior living is personal—and it should feel that way. At JD Solutions Group, we train and empower sales professionals to connect with empathy, shift perceptions, and have meaningful conversations that lead to confident decisions. Your team’s engagement with families defines the overall experience of senior living—and we’re here to ensure that experience begins with trust and ends in lasting relationships.
When you partner with us, we build a tailored roadmap for sales growth—complete with clear goals, performance reviews, and hands-on coaching and training support to help your team stand out in a competitive market.
Let's Grow Your Community Together
Contact us today to discover how JD Solutions Group can help your community attract the right prospects, convert more leads, and deliver results that last.