AT JD SOLUTIONS GROUP, our senior living consulting programs are built to drive measurable results with empathy, strategy, and precision. We partner with senior living organizations to design smarter systems and empower your leaders to coach, train and grow more confident sales and marketing teams.
Our portfolio of clients is diverse – representing the wide offering of senior living options available to today’s consumers: Active Adult, Independent Living, Assisted Living, Memory Care, CCRC and Life Plan Communities.
Whether you’re focused on growing census, improving operations, or aligning sales and marketing goals, our approach centers on delivering strategic solutions that reflect your mission, values, and long-term business goals.
At JD Solutions Group, we’re built on a foundation of empathy, trust, and transparency. We move strategically, quickly, and seamlessly—so you’ll start seeing real progress right away. We are true partners, invested in your success and here to be part of your story.
Every organization is unique, and we’re here to help your team uncover its strengths and tackle challenges head-on. From start to finish, we’re with you every step of the way—committed to helping you reach your goals. And while we take our work seriously, we believe in keeping things clear, collaborative, and even a little fun! Here’s what our process looks like:
The Current State of Senior Living Sales
Recruiting and retaining top sales talent has always been a challenge. Pre-pandemic, senior living sales positions were known for high turnover rates; the difficulty only increased when COVID-19 struck in 2020. At JDSG, our focus has always been on investing in continuing education and performance growth for salespeople with a focus on critical thinking and emotional intelligence. Now, more than ever, there is an opportunity to change the way people think about senior living sales and senior living itself.
15-25
On average, it takes 15-25 touches to convert senior living customers
$431
The average cost for a senior living lead is $431
Aggregated leads services can drive that number to well over $4,000 per lead
8%
The average Inquiry-to-Move-In conversion rate for senior living leads is 8%
This means that 8 out of 10 inquiries have opted not to move forward in the sales process
-41%
Senior living providers saw a 41% decrease in sales inquiries after the COVID-19 outbreak began
Source: Invoca Data
1
Getting to Know You
The Discovery Phase. This is when we get to know you, your team and your organization on a deep level. We learn about your infrastructure, your culture, and how your team works. Getting to know you and understand your values helps us build a strong foundation so that we can understand your strengths, your goals, and the challenges that keep you up at night.
2
Creating Your Plan
Develop a Roadmap for Success. JD Solutions Group will customize an actionable plan for your goals that is clear, easy to follow, and implement. We know that your goals are time-sensitive, so we develop your plan quickly and work at a very efficient pace with you. Some clients are looking for “quick wins”, while others are looking for long-term growth. Whatever your goals are, you can be assured that once our proven growth strategies are in place, your organization will begin to see positive, measurable results.
3
Let's Get to Work
Implementing the Plan. This is when the excitement begins, and we get to work on putting your customized plan into action. We don’t just give you our recommendations, we roll up our sleeves and hit the ground running, working side by side with your team. JD Solutions Group will be with you every step of the way and we’ll work together to help you achieve your goals. We’re not just consultants, we are partners that are personally invested in your team’s success!
Let's Grow Your Community Together
Contact us today to discover how JD Solutions Group can help your community attract the right prospects, convert more leads, and deliver results that last.